Shipping policy
Shipping & Returns Policy – Kashmiri Naturals
Shipping Policy
At Kashmiri Naturals, we are committed to delivering high-quality products like saffron, shilajit, dry fruits, nuts, honey, teas, and kahwas to our customers.
- Processing Time: We typically process and ship orders within 2 business days after the order is placed.
- Shipping Methods: We use reliable carriers to ensure your order arrives safely and on time. Shipping costs and delivery times will be calculated at checkout based on your location and order size.
- Tracking: Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor its progress.
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple return process:
- Return Window: Returns are accepted within 7 days from the date of delivery. Please ensure the product is unused, unopened, and in its original packaging.
- How to Return: To initiate a return, please contact us at info@kashmirinaturals.com with your order details. We will guide you through the return process.
- Refunds: Once we receive the returned item and confirm it meets our return criteria, we will process your refund within a few business days. Please note that shipping charges may not be refundable unless the return is due to a mistake on our part.
If you have any questions or need assistance, feel free to reach out to us at info@kashmirinaturals.com. We’re here to help!